# Activate Your SOLDPress Key

1. Go to SOLDPress -> About

![!\[\](image\_1.png)](/files/-MOsJCX33ffnQHAZt71a)

1. Enter your license key
2. Click Save Changes.

**How does product activation work?**

Product activation is a software-based license management technology. The process verifies that your serial number is valid and that the software has been activated only on eligible servers. An activation request includes:

* The product information (such as domain name, serial number, and product code)

**I have a serial number but it doesn't work.**

Please verify that you entered your serial number and product key exactly as displayed in the email.

If so, then submit a request via our [Problem Form](https://m.me/314999428558770). Be sure to include the product name, your current serial number, and any error messages that you are receiving in your support ticket.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://manual.soldpress.com/installationmd/activate_your_soldpress_key.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
